Last updated: July 2026
We want you to love RYTM. If you're not satisfied, we're here to help.
Money-back guarantee
If RYTM doesn't work for you, contact us within 30 days of delivery for a refund. Because it can take a couple of weeks to feel the full effect, we encourage you to give it a fair try.
How to start a return
Email support@take-rytm.com with your order number and reason for the return. We'll respond with next steps. You do not need to send back an empty or partially used pouch for a first-order guarantee claim.
Refunds
Approved refunds are issued to your original payment method, typically within 5-10 business days after we process the request. Original shipping charges, if any, are non-refundable.
Damaged or wrong items
If your order arrives damaged or incorrect, email us within 7 days with a photo and we'll make it right at no cost to you.
Subscriptions
You can cancel a subscription anytime before your next renewal. Orders already processed follow the guarantee above.
Questions? Email support@take-rytm.com.